Refund policy

At Gilded, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help. Please review our policy below for returns and exchanges.

Exchanges:

• Exchanges can be requested by emailing us at info@weargilded.com within 30 days of receiving your item.
• Customers are responsible for the cost of shipping the item back to us.
• Once we receive the returned item, we will process the exchange and ship the new item to you at no additional cost.

Returns:

• To request a return, please email us at info@weargilded.com within 30 days of receiving your order.
• Once we receive your returned item, we will inspect it for condition and eligibility.
• If approved, we will issue a refund to your original method of payment. Please note that original shipping costs are non-refundable.

Conditions for Returns & Exchanges:

• Items must be returned in their original, unused condition.
• Items must be free from damage or signs of wear.
• We cannot accept returns or exchanges on sale or discounted items.

If you have any questions or need assistance, please don’t hesitate to contact us at info@weargilded.com. We’re here to help!